We usually send three e-mails to our customers after they place an order with us.
Order confirmation email
Shipment Completion Email
Shipment Completion Email
Order confirmation email
This e-mail is sent to the customer upon receipt of the order to inform them that the order has been placed.
※If you do not receive an order confirmation email, please contact our customer support.
Shipment Completion E-mail
This is an email sent to you when your order has been shipped from the brand to our warehouse in Korea.
Shipping Completion Mail
This is an email sent to you when your order has been shipped from our warehouse in Korea.