Difference between “shipping” and “Fulfilled“, About "Delivery Status"

Difference Between "Shipping" and "Fulfilled"

At 60%, we typically send three emails after receiving a customer's order.

Order Confirmation Notification
Shipping Completion Notification
Dispatch Completion Notification

OrderConfirmation Notification

This is the email we send to inform the customer that we have received an order.
If you haven't received the order confirmation email, please check here.

Shipping  Notification
This email is sent when the products are shipped from the brand to our warehouse in South Korea.

Fulfillment Notification
This email is sent when the products are shipped out from our warehouse in South Korea to your address.

About "Delivery Status"

Order Received
Payment is completed, and the order details have been sent to the brand.

Awaiting Shipping
The brand is preparing the order for shipment.

Item Shipped
The brand has completed the shipment, and the items are waiting to be received at the warehouse.

Arrived at Warehouse
The products have arrived at the warehouse.

Fulfilled
The shipping procedure to the customer has been completed.