We accept returns (refunds) and exchanges only in the following cases.
*We do not accept returns for customer reasons such as ordering the wrong item or the wrong size.
- If the product is defective, such as scratches or stains
- If you receive a different product from the one you ordered
- If only a portion of the ordered product was received
We will be able to respond to your request if you contact our customer support within 7 days of receiving your order.
Please note that we will not be able to respond to your request if it has been more than 7 days since you received your order.
If you find any of the above-mentioned defects in the product you received, please contact us
Please contact us by filling in the following information to the inquiry form.
Please contact us with the following information.
- Your name
- Pictures of the item in good condition
- Order number
- Product name/brand name