As a general rule, all 60% of our products are automatically shipped from overseas, so it is difficult for us to accept requests for refunds after an order is placed, except in the case of initial defects.
If a refund is requested due to an initial defect or product error, our Customer Success Team will respond as soon as possible.
If you order by credit card
→ After we have completed the refund correspondence, it takes a few business days to complete the refund depending on the credit card company. Please contact your credit card company for more details about the refund date. (Including Amazon Pay / Google Pay / Shop Pay)